Luc-Rock viens de m’envoyer cette invitation via Facebook pour un événement qui se déroulera à Ottawa à la fin novembre. J’aurais vraiment aimé y assister puisque ça semble très intéressant, une classe de maître avec le fameux Gerry McGovern.

 

Ça ne sera pas possible puisque malheureusement je serai dans les hauteurs de la chaîne himalayenne à ce moment-là.

J’espère que Luc-Rock pourra me transférer quelques connaissances à mon retour.

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Gerry McGovern MasterClass in Ottawa

Creating Customer-Centric Websites
http://www.neoinsight.com/workshops/mcgovern-overview.html

Hosted by Neo Insight Inc.
In collaboration with the Ottawa Centre for Research and Innovation (OCRI) and Canada Business, Industry Canada

November 28-29, 2007
Library and Archives Canada, Auditorium
395 Wellington Street
Ottawa, Ontario, K1A 0N4

Why the key to success for your website is a relentless focus on the tasks of your customers—and how to do it.
This Masterclass will give you the tools and the arguments to show why a customer-centric approach is the best way to serve customers in Canada—whether they are citizens, potential customers or your own staff. The future of Web management is task management—and this Masterclass will give you the road map to achieve it.

Managers who look after the top websites in the world are changing their focus. They are not managing content. They are not managing technology. They are not managing websites. They are managing tasks.

If you are managing technology, content or websites, you are managing from an organization-centric point of view. If you manage tasks, you are managing from a customer-centric point of view.

Do not miss this rare Canadian visit by Gerry McGovern.

Hosted by Neo Insight Inc. In collaboration with the Ottawa Centre for Research and Innovation (OCRI) and Canada Business, Industry Canada

5 billets similaires sur Brouehaha:

• Qualité de l’information
• Forum sur les metadonnees
• Migration d’un site vers le CMS SPIP
• Normes
• Expérience d’attaque